What you could know
- Customers have began reporting their knowledge is lacking from Google’s Drive cloud storage.
- Whereas some recordsdata are lacking, others have said knowledge is lacking from recordsdata created, reverting them to a state that’s a number of years previous.
- Google states this difficulty is affecting a “restricted quantity” of desktop Drive customers, nevertheless, some haven’t reported utilizing Drive on a PC.
Cloud storage is not absolute, and several other customers are reporting an unlucky expertise with Google Drive and their recordsdata.
Fairly a prolonged thread on Google’s Help boards incorporates a number of experiences from customers who’ve skilled lacking recordsdata in Drive (through 9to5Google). The unique poster said their Drive cloud storage is lacking recordsdata, sending them again seven months to no matter saved objects they’d in Could 2023.
Additional digging highlights “exercise does not present any modifications” and “No recordsdata had been deleted manually, so no recordsdata in Trash.”
One other person reported {that a} Google Sheets file saved in Drive is now lacking 4 years’ price of knowledge. The person created the sheet in 2016, and the most recent cloud storage issues are solely offering knowledge till 2019. The file’s model historical past wrongfully states that January 2019 was the final recorded date and that the person is observing its “present model.”
Issues like this proceed for a lot of customers as they turn into vocal about not having a regionally saved model of their lacking recordsdata and knowledge. Some customers are being set again a number of years, whereas others are lacking a number of months’ price.
Concerning the primary report, the person contacted a member of Google’s South Korean Help who tried to enact a restoration program, however it failed.
A Google neighborhood supervisor has formally replied to the thread, stating the difficulty impacts a “restricted subset of Drive for desktop customers.” It has been suggested that customers mustn’t alter their root folder in Drive (DriveFS) and also you also needs to not click on “Disconnect Account.”
Nevertheless, regardless of the official discover, the issues’ prevalence nonetheless does not seem outlined. Whereas some customers have encountered the issue on a pc, others didn’t, possible using the Drive app on an Android cellphone or different cell system.
Android Central has reached out to Google for extra data concerning this drawback and can replace accordingly.
